FAQs-
Your Peace of Mind Starts Here
Your Peace of Mind Starts Here
Which medical specialties do you provide billing services for?
We offer comprehensive, tailored medical billing solutions designed to optimize your revenue cycle. Our services include medical billing, medical coding, claims submission, denial management, payment posting, and monthly financial reporting. Each service is customized to meet the specific needs of your practice, providing the level of support that best aligns with your operational goals.
How does your fee structure work?
We provide billing services for all medical specialties. We have successfully handled billing for primary care, specialty care, surgical practices, mental health, and more - we've mastered it all! Medical billing is rooted in a strong foundation of principles that apply across all specialties. As long as you have deep understanding of coding, payer policies, and compliance regulations, you can bill for any specialty. Our team stays up to date with industry changes, specialty-specific updates, and payer requirements ensuring accurate claims submission and maximum reimbursement.
How do you handle claim denials and appeals?
Recognizing that each medical practice has distinct requirements, we don't believe in a one-size-fits-all approach to pricing. We offer flexible pricing models, including percentage-based, flat-fee, and customized fee structures tailored to your practice's specific needs and volume. A complete, transparent cost proposal will be presented before any agreement.
What kind of reporting do you provide?
Our team of experienced billers and coders meticulously analyzes each denial to identify the root cause. We then take swift action to correct errors, resubmit claims, and file appeals as necessary. We maintain a high success rate in recovering denied revenue.
What sets your company apart from other medical billing services?
We believe in transparency, providing detailed, easy to understand reports monthly that give you complete visibility into your financial performance. They include Accounts Receivable aging reports, denial analysis and trends, and collection summaries. We also provide customizable reports to meet your specific needs.
Can you help us identify areas where we can improve our revenue cycle?
We provide personalized, high-touch service with a dedicated account manager for every client- no shuffling between different representatives. We believe in giving each client the gold treatment, ensuring they always work with the same knowledgeable expert who understands their practice inside and out. Our team combines advanced analytics, deep industry expertise, and a commitment to accessibility, so you always have direct support when you need it. We optimize your revenue cycle, minimize claim issues, and make your billing process seamless and stress free.
Can you help us identify areas where we can improve our revenue cycle?
Absolutely. We provide actionable recommendations to optimize your revenue cycle and increase profitability. We can identify areas for improvement such as coding inefficiencies, denial management weaknesses, referral management bottlenecks, and charge capture issues.
How do you stay up to date with changes in medical billing regulations?
Our billers and coders are heavily invested in ongoing education and training. We subscribe to industry publications, attend conferences, and maintain close relationships with payers to stay informed about the latest changes in billing regulations, coding updates, and payer policies.
How quickly can you get a new practice set up?
We understand the importance of a smooth transition. Our onboarding process is designed to be efficient and seamless. Typically, we can have a new practice set up and processing claims within a week or two, depending on the complexity of the practice and the speed of information transfer.
